"Invest in your CUSTOMERS
and they will Invest in YOU"
Profitability
built on Loyalty

Type of Organization

What We Do Topics
     
»
Professional Services  
»
Training  
»
Speaking Engagements  
»
Research  
»
Case Studies - Simple Solutions = Powerful Results  
»
We Promise...  
     
  Professional Services  
     
  We provide Professional Consulting Services that help organizations become Promise-Driven Organizations. Our services cover the entire range from Strategic to tactical to getting it done. We work with you all the way through the process to help ensure your success and you only use what you need - nothing more. Once an organization has decided it wants to become Promise-Driven, we become the guides that take them on the journey. We say it is a journey because an organization is continually evolving and growing and therefore never reaches an end state. If an organization wants to continually be in touch with their customers and employees, it is critical to consider this as a journey and not a "project" or a "checklist item." This is the DNA of the organization and what helps define who they are, what is their true Brand and how they will be viewed by everyone both internal and external to their organization.  
     
  This is an exciting journey and Customer Experiences Inc. is uniquely qualified, as the creators and innovators of the the Promise-Driven Organization, to help you get there. We are the guides and will provide the necessary training and services to allow you to start and continue in your journey to greatness. We define greatness as organizations that are achieving Unsurpassed Customer Loyalty, Unique Market Differentiation, Increased Profitability and Improved Employee Loyalty . We have created a unique approach that captures the specific wants, needs and desires of your customer, unlike any approach you have ever experienced!!  
     
  From our years of experience working with a diverse set of customers of various sizes in a variety of industries, we have learned on key lesson. If the solution is too complex, it won't get implemented. This proven fact is why we Promise to always create “Simple Solutions with Powerful Results”. We do everything in our power to eliminate complexity and introduce simplicity. This philosophy allows organizations to get “quick wins” and create “quick changes” while getting employees and management excited about the future. Simple Solutions yield Powerful Results.  
     
  We created our Promises Architecture™ with simplicity and effectiveness in mind. We developed this approach over years of practical application, searching for a simple and effective approach that could literally rally an entire company to focus on only those things that matter most. We searched for something that everyone could understand and agree on, thereby unleashing extraordinary levels of teamwork and cooperation. Something that was inherently truthful and practical. Something that would empower any organization that adopts it to drive value to Customers, Investors, and Employees faster and better than their competitors. We believe our Promises Architecture™ is such an approach. Like no other approach we've seen (and we've seen many over the years) this simple solution has the capacity to yield extremely powerful results.  
     
  We would be happy to come by and visit with you about how this very unique and leading edge way of approaching your customers and employees could take your organization to a completely new level of success. We can identify where you currently are today and give you an idea of what it would take for you to become a Promise-Driven Organization™ in the future. As we have said, we believe in Simplicity and keeping our solutions Simple to understand and Simple to implement - that is the key for both of us to succeed as partners working together.  
     

 

     
Site Map Privacy Careers Contact Us
©2000-2008 Copyright Customer Experiences Inc. All Rights Reserved.