Thank you for purchasing a copy of our book, “Creating and Delivering Totally Awesome Customer Experiences.”

We hope you will take a few minutes and register your copy of the book so you will be able to take advantage of these special benefits and receive updated information, such as:

• "Advanced Release" of new articles and information
• Discounts on upcoming seminars/webinars
• Practical "How-to" implementation information
• Invitations to "Coffee Chats" and other events
• Discounts on Workshops and other services
• "Book Owners Only" offerings
• Other offers

Please provide us with the information below - the only required information is your name, e-mail address and book registration number. Simply open the back flap of the book and on the last page in the upper left hand corner you will see a "hand-written number" - that is your registration number. If your book does not have a number, just enter the ISBN number on the back of the book.

We absolutely Promise we will never sell your address to anyone.